Privacy Policy
Effective Date: January 2025
This Privacy Policy explains how Locate4 (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you use the Locate4 Community App (the “App”) and our website. We are committed to complying with the General Data Protection Regulation (GDPR), applicable data protection laws, and app store requirements.
1. Data Controller
The data controller responsible for your personal data is:
Locate4 Community App
Email: support@locate4.com
2. Information We Collect
We may collect the following categories of data:
- Personal Identification Data: Name, email address, phone number, profile details.
- Location Data: Real-time or background location for alerts, event proximity notifications, and community reporting.
- Device & Technical Data: IP address, device ID, OS version, app logs, crash reports.
- Content You Provide: Alerts, event descriptions, images, comments, and communication within the app.
- Usage Data: Interactions, actions, and app behavior to improve performance.
3. How We Use Your Information
We process your data lawfully under GDPR Article 6. Your information is used for:
- Providing core app features (alerts, reporting, location-based notifications)
- Enhancing safety and accuracy of community posts
- Preventing misuse, spam, or fraudulent activity
- Improving app performance, stability, and user experience
- Sending push notifications relevant to your area
- Responding to user requests and customer support
- Compliance with legal obligations
4. Legal Basis for Processing (GDPR)
We process your data based on at least one of the following:
- Consent – location access, notifications, submitted content
- Contract – providing the app’s core services
- Legitimate interest – fraud prevention, security, analytics
- Legal obligation – providing information to authorities if required
5. Location Data Usage
Your location is used to:
- Show alerts near your area
- Send relevant push notifications
- Help community members update statuses on alerts
We do not track your location unnecessarily, and we do not share precise location data with third parties without explicit consent.
6. Data Sharing
We do not sell your personal data.
We may share your data only with:
- Service providers (hosting, analytics, push notification providers)
- Law enforcement when legally obligated
- Authorities in cases of threats to life or safety
7. International Data Transfers
Your data may be processed on servers located outside your country. We ensure adequate protection through Standard Contractual Clauses and GDPR-compliant safeguards.
8. Data Retention
We retain personal data only as long as required for app functionality, legal compliance, or legitimate business interest. Users may request deletion at any time.
9. Your Rights (GDPR)
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent at any time
- Request portability
- Restrict or object to processing
- File a complaint with a data protection authority
10. Security Measures
We implement encryption, data isolation, access control, and continuous monitoring. However, no system is fully secure, and we cannot guarantee absolute protection.
11. Children’s Privacy
We do not permit anyone under age 16 to use the App. If such data is discovered, it will be deleted.
12. Automated Decision-Making
We do not use automated decision-making that produces legal effects on users.
13. Cookies & Tracking
We may use cookies and local storage for:
- Improving user experience
- Maintaining login sessions
- Analytics and performance improvement
14. Third-Party Links
The App may contain links to external websites. We are not responsible for their content or privacy practices.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the App signifies acceptance of the updated policy.
16. Contact Us
If you have questions regarding this Privacy Policy or your rights, contact us:
Email: support@locate4.com